FAQs

General Inforamtion

Q: What is the official date of the Security Canada West event?

A: Wednesday, June 17, 2020.

Q: Where is Security Canada West taking place?

A: Security Canada West is being held at:

River Rock Casino Resort
8811 River Road
Richmond, British Columbia
V6X 3P8

Tel: (604) 247-8900 or
1 (866) 748-3718

Q: When does the tradeshow officially open?

A: The exhibit hall officially opens to attendees at 12:00 p.m.

Q: Who should attend Security Canada West?

A: As this is a trade only show, anyone involved in any aspect of the security industry is welcome to attend Security Canada West.

Q: Where can I get a copy of the entire program?

A: Exhibitors will all be receiving an Exhibitor kit approximately 2 months prior to the show, which will include a full program of this event.

Attendees will be receiving an attendee information package upon arrival to Security Canada West.

There will also be a program posted on the website securitycanada.com

Q: Can I see the full schedule before I arrive on-site?

A: Yes. Please visit securitycanada.com where there will be a full schedule of the event posted.

Q: What is the dress code?

A: Attire for Security Canada West is business casual. Remember comfort is key, as you will be on your feet most of the day!

Q: Will childcare be provided?

A: Childcare services will NOT be provided at Security Canada West. Please make other arrangements if you require childcare, as children under 18 are not permitted on the show floor.

Q: I have a question about Richmond.

A: Please visit Tourism Richmond at tourismrichmond.com

Q: I have a question regarding sponsorships.

A: There are different levels of sponsorship opportunities available at Security Canada West.

For more information regarding sponsorship opportunities please contact sbasnett@canasa.org.

Q: I have a question about membership.

A: Becoming a member of CANASA will save you money when registering for Security Canada West. If you are interested in becoming a member, please see our website canasa.org or contact our Membership Services Coordinator at 1 (800) 538-9919 Ext. 223.


Education

Q: I’d like to speak or suggest a speaker/topic for your next conference.

A: If you have a suggestion for next year’s conference or would like to speak at Security Canada West, please contact us at lwawryk@canasa.org


Show Registration

Q: How can I register for Security Canada West?

A: We do not pre-register anyone from previous shows. The Show Contact for your company should pre-register you for an Exhibitor badge as they received the registration link along with the Exhibitor kit. You should have received a confirmation email once this was completed. If you are not sure if you are registered, please call Linda at (905) 513-0622 Ext. 227 or email at lwawryk@canasa.org. Otherwise, you can register on-site. Please do not use the registration link provided on the website as this is for attendees only.

Q: How will I receive my badge?

If you have pre-registered, then your badge will be waiting for you at the pre-registration counter at the entrance of Security Canada West. We urge you to pre-register to save both time and money.

If you are registering on-site, you will receive your badge when you register.

What if I need to cancel my registration?

A: No problem, please contact us at lwawryk@canasa.org